We offer shipping across Australia. Orders are processed and dispatched within 5-7 business days. Once your order has been shipped, you will receive a tracking number to monitor its progress.
Please ensure that all shipping details provided are correct, as we are not responsible for any delays or issues caused by incorrect information.
Returns:
We want you to be fully satisfied with your purchase. However, we only accept returns for faulty items. If your item arrives damaged or defective, please contact us within 7 days of receiving your order, providing your order number and photos of the fault. We will gladly assist you with a replacement or refund.
Please note that we do not accept returns for change of mind. All sales are final unless the item is faulty.
If you have any questions or concerns, feel free to reach out to us at hello@vecaceramica.com.au. We're here to help!
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